FAQ

Our products are primarily sourced from export order overstocks, factory surplus, and partner warehouses.

Please note:

• Quality varies by batch; no general guarantee can be made.
• Some items may have minor imperfections or incomplete packaging.
• Each batch needs to be evaluated on a case-by-case basis.

We recommend communicating with us before purchasing to understand the specific condition of the current batch.

It depends on the specific batch.

Label conditions may differ:

• Some retain original tags and labels.
• Some may be cut-labeled or unbranded.
• Actual condition is subject to the specific goods received.

If you have specific requirements regarding labels, please confirm beforehand.

Stocklots typically come from factory surplus, canceled orders, or clearance sales where sellers wish to liquidate inventory quickly, hence the competitive pricing.

However, please note:

• Lower prices may come with certain uncertainties regarding the product.
• Stocklots are sold "as is"; batches are unique and available only while stocks last.

Please assess if stocklot purchasing fits your needs and risk tolerance.

We can try to check if relevant stock is available in the market, but we cannot guarantee finding specific items.

Since stocklot supply is not fixed, availability depends on market conditions. If you have specific requests, feel free to send references, and we will keep an eye out.

MOQ varies by product and batch.

It depends on supply conditions and product types. Some products may support smaller quantities, while others might require larger volume purchases.

Please inquire about the specific MOQ for the products you are interested in.

In most cases, stocklots come in mixed assortments.

• Size and color ratios depend on the original stock; fully customized specifications are usually not possible.
• Some batches may come in pre-set ratio packs.
• If you have specific needs, we can check if a suitable batch is available.

We recommend clarifying the actual ratio of each batch before purchase.

Due to the high liquidity of stocklots, sending individual samples is generally not supported.

However, some products support small trial orders, allowing you to verify quality and market reaction with a smaller commitment.

We can also provide photos or videos for reference. Please contact us to discuss details.

Depending on order size and destination, potential shipping methods include:

• Sea Freight – Suitable for large volumes.
• Air Freight – Faster transit times.
• International Express – Suitable for small parcels.

Actual available methods and costs need to be confirmed based on specific circumstances.

Shipping costs are influenced by various factors, including but not limited to:

• Weight / Volume of goods.
• Destination country.
• Chosen shipping method.
• Current logistics market rates.

Specific costs will be calculated after order details are confirmed.

If needed, we can discuss the possibility of consolidation. It depends on warehouse capacity and goods type; we cannot guarantee all requests can be met.

Please communicate in advance to confirm feasibility.

Goods preparation time is generally around 6-48 hours.

The actual dispatch time may also be affected by payment confirmation and logistics arrangements. Specific timelines depend on the situation at the time.

Potential payment methods include:

• Bank Transfer (T/T)
• Western Union
• WeChat Pay
• Alipay

The specific accepted method depends on the order amount and mutual agreement.

Generally, the process may involve:

• Deposit + Balance before shipment.
• Or Full payment before shipment.

Specific terms are subject to negotiation based on the order situation.

Stocklot transactions generally do not follow standard return policies for the following reasons:

• High international shipping costs.
• The inherently low price of stocklots.
• Uniqueness of each batch.

We recommend fully understanding the product condition before purchasing. If you have high requirements for perfect condition, stocklots might not be the best choice.

In case of special circumstances, communication is open, but no prior commitments are made regarding returns or refunds.

Prices depend on various factors. For different order volumes or cooperation contexts, there may be some flexibility.

Specific prices need to be confirmed for the actual products of interest.

We can discuss invoice-related matters. Whether an invoice can be provided and the type of invoice depends on the actual situation.

We primarily focus on stocklot wholesale. If you have custom production needs, we can try to help connect you with relevant resources, but we cannot guarantee fulfillment.

Import-related fees (such as tariffs, VAT, customs clearance fees) depend on the policies of your country/region.

We recommend that you familiarize yourself with local import regulations and tax policies. We can assist in providing basic customs documentation, but relevant taxes and fees are the buyer's responsibility.

Our website uses automated translation tools to support multiple languages. Please note that translation errors or inaccuracies may occur.

The English version shall be considered the authoritative reference. In case of any doubt or discrepancy, please refer to the English content or contact us directly for clarification.

If you have a purchasing intention, you can contact us via:

• WhatsApp
• Email

After understanding the product information, both parties can negotiate and confirm transaction details.