1. Information We Collect

1.1 Information You Provide

• Account Information: When you register an account, we may collect your business name, contact person's name, phone number, email address, and business address.
• Order Information: When you place an order, we may collect recipient name, contact number, shipping address, and invoice details.
• Inquiry Information: When you contact us through website forms, live chat, or other channels, we may collect the content of your inquiry and your contact details.
• Business Partnership Information: When you apply to become a supplier or partner, we may collect business qualifications and relevant documentation.

1.2 Information Automatically Collected

• Device Information: Including device model, operating system version, unique device identifiers, and browser type.
• Log Information: Including access time, pages visited, time spent, referring page, and IP address.
• Location Information: We may infer your approximate geographic location based on your IP address.

1.3 Information from Third Parties

With your consent, we may receive information about you from third-party platforms. This may occur when you log in using third-party accounts or complete transactions through third-party payment platforms.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Order Fulfillment: Processing your orders, arranging shipments, and providing after-sales service.
• Account Management: Creating and managing your account, verifying identity, and ensuring account security.
• Customer Service: Responding to your inquiries, complaints, and feedback, and providing technical support.
• Service Improvement: Optimizing website functionality and user experience, developing new service features.
• Security: Detecting and preventing fraud, abuse, and other illegal activities to protect your rights and the rights of other users.
• Communication: Sending order status notifications and service updates (you may opt out of marketing communications).
• Legal Compliance: Complying with applicable laws and regulations, responding to legitimate requests from government authorities.

3. Information Sharing

We may share your information in the following circumstances:

3.1 With Your Consent

We may share your information with third parties when we have obtained your explicit consent.

3.2 Service Providers

We may engage the following types of service providers to process your information:

• Logistics and shipping providers (for order delivery)
• Payment service providers (for processing payments)
• Cloud hosting and server providers
• Analytics service providers
• Customer service tool providers

3.3 Legal Requirements

We may share your information if required by applicable laws, legal processes, government requests, or judicial orders.

3.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred as part of the business assets. In such cases, we will require the new entity to continue adhering to the terms of this Privacy Policy.

4. Cookies and Similar Technologies

We use cookies and similar technologies for the following purposes:

• Essential Cookies: Required for the website to function properly, such as maintaining login status and shopping cart functionality. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences and provide personalized experiences.
• Analytics Cookies: Understand how users interact with our website to help us improve our services.
• Marketing Cookies: Used to display relevant advertising content.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on our website.

5. Third-Party Services

Our website may include or link to third-party services, including but not limited to:

• Third-party payment platforms
• Live chat and customer service systems
• Social media sharing features
• Web analytics tools
• Advertising platforms

These third-party services are operated by their respective entities, each with its own independent privacy policy. We encourage you to read the privacy policies of these third parties. We are not responsible for the privacy practices of these third-party services.

6. Data Security

We implement reasonable and appropriate technical and organizational measures to protect your personal information, including but not limited to:

• Encryption: Using SSL/TLS encryption technology for transmitting sensitive information.
• Access Control: Restricting access to personal information to authorized personnel only.
• Security Audits: Conducting regular security assessments and vulnerability testing.
• Employee Training: Providing privacy protection and data security training to employees.
• Incident Response: Maintaining a personal data breach response plan.

While we take reasonable measures to protect your information, please be aware that no method of transmission over the Internet or electronic storage is completely secure. If a security breach occurs that results in the disclosure, destruction, or loss of your personal information, we will notify you in accordance with applicable laws and take appropriate remedial measures.

7. Your Rights

Depending on applicable laws, you may have the following rights:

7.1 Right to Access

You have the right to request access to the personal information we hold about you. You can obtain a copy of your information by logging into your account or contacting us.

7.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can modify certain information through your account settings or contact us for assistance.

7.3 Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal information. Please note that certain information may need to be retained due to legal requirements or legitimate business needs.

7.4 Right to Withdraw Consent

If we process your information based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing activities that occurred before the withdrawal.

7.5 Right to Data Portability

In certain circumstances, you have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format.

7.6 Right to Object

You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

7.7 Account Deletion

You can request to delete your account by contacting us. After account deletion, we will cease providing services to you and will delete or anonymize your personal information in accordance with applicable laws.

7.8 How to Exercise Your Rights

You can exercise the above rights by contacting us using the information provided in Section 11. To protect your interests, we may need to verify your identity.

8. Children's Privacy

Our services are primarily intended for business users. If you are under the age of 18, please read this policy with your parent or guardian and obtain their consent before using our services.

If we discover that we have collected personal information from minors without obtaining verifiable parental consent, we will make reasonable efforts to delete the relevant data as soon as possible.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information across borders, we will take appropriate measures to ensure your information receives an adequate level of protection, in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will not, without your explicit consent, limit any rights you have under this Privacy Policy.

For significant changes, we may notify you through one or more of the following methods:

• Posting the updated Privacy Policy on our website and updating the "Last Updated" date
• Notifying you through in-site messages, pop-ups, or other prominent methods
• Sending notifications to the email address you provided

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, or if you wish to exercise your rights, please contact us through the following methods:

We will respond to your request within the timeframe required by applicable laws.

If you are not satisfied with our response, especially if you believe our processing of your personal information has harmed your legitimate rights and interests, you may file a complaint with the relevant supervisory authority or seek other remedies available under applicable laws.